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They told us they were confident in their job and would go to senior staff and manager for guidance and advice. Some of the people using the service had complex needs which meant they were not able to tell us their views, we therefore used a number of different methods to help us understand their experiences. A visiting professional told us the care provided at the home was very good. The arrangements for supporting people to make decisions about their daily lives and preferences were recorded in their care plans.
We saw every member of staff approached people with kindness. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service isn't performing as well as it should and we have told the service how it must improve. – the service is performing well and meeting our expectations. Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.
Care homes nearby
One visitor told us she thought the home had “looked after” their relative really well and that she was “really pleased” with the care. Those people living in the home we spoke with said that they were happy with the service provided by the staff. One person told us, when asked about the way they were treated, “If you’re talking about dignity and kindness they’re tip top” and ”100%”. We found if relatives raised any concerns or wished to discuss issues these were promptly addressed by the registered manager. Seven relatives had used a web based review site to leave comments about the service. Visiting professionals told us they were confident in the care provided to people at the end of their life.
The staff that we spoke with understood the procedures they needed to follow to ensure that people were kept safe. They were able to describe the different ways that people might experience abuse and the correct steps to take if they were concerned that abuse had taken place. Staff had very positive relationships with people and their relatives. We found staff knew people exceptionally well and had found ways to engage with people which promoted their emotional and physical well-being to a high degree.
Guidance for providers
We found the building met the needs of the people who used the service. For example, the environment was suitable for people who used a walking aid and wheelchair users. We saw the dementia care unit had been specifically designed using colours, signs, memory orientation boards and memory box’s to aid people’s stimulation, independence and their wellbeing. This was in line with a number of different national best practice guidance documents.
When it comes to his clients, he is a trial lawyer whose sole focus is on fighting for his client’s rights. Ben cannot tolerate a world where working men and women are not treated fairly by the legal system. They work tirelessly to hold wrongdoers accountable and help their clients overcome troubles. The registered manager and staff understood their responsibilities under the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards . Our observations during the inspection showed us that people were supported by sufficient numbers of staff.
Langley Park Care Home
Located in a pleasant residential area, the centre helps service users to achieve a stress-free lifestyle with good peace of mind, with carers'... Residents can choose from lounge areas with specially designed furnishings. The Croft Sabin Terrace, New Kyo, Stanley, DH9 7JL ★★☆☆ The Croft Unit is currently registered for service users who are aged 18 and over and both male and female with complex mental health need. We are registered with CQC for 25 beds, this includes one rehabilitation self contained flat.
It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. The Cotswold Home is a traditional property not far from Burford, where up to fifty-one residents can enjoy highly-skilled nursing and personal care. This award-winning service combines comfortable…Learn more about The Cotswold Home... We saw the home had received nine recognition of kindness awards these were awards provided by the organisation following nominations from health and social care professionals and people’s representatives. When we looked at the staff training records they showed us staff were supported to maintain and develop their skills through training and development activities.
We did see evidence to demonstrate that people or their representatives were involved in their care planning. Avery Adcock has dedicated her career to representing victims of abuse and neglect in nursing homes, hospitals and assisted living facilities across the country. Ms. Adcock also handles cases involving catastrophic personal injury and wrongful death. Maryland attorney Michael J. Schreyer is a managing partner with Alpert Schreyer, LLC a top rated law firm serving all of Maryland and the District of Columbia.
He believes strongly in the rights of the individual, having spent his entire professional career representing the little guy against well funded, powerful and deep pocketed corporate defendants. As a skilled, knowledgeable and aggressive litigator, Mr. Schupak works tirelessly to level the playing field when representing his clients against big insurance companies and corporate defendants. He manages a firm that takes pride in working closely with clients like you to help you get the personalized justice they deserve in immigration. Staff were given relevant training to equip them for their role and were being supported through appraisals and supervisions.
People had personal emergency evacuation plans in place which were accessible to emergency services to help them locate people in the building and support them to leave. Specialist care designed to meet the challenges faced by people living with dementia. Accommodation, meals, and assistance with personal care and medication.
The home provides care for up to 46 older people, and includes a dementia care unit for 24 people located on the first floor. On the day of our inspection there were 41 people using the service. The relationships between staff and the people who they cared for were good and personal support was provided in a way that promoted and protected their privacy and dignity. This was confirmed when we spoke with people who used the service and to people's relatives. Archived services are ones which are no longer part of a provider's registration with CQC.
We saw a complaints procedure was displayed in the main reception of the home. This provided information on the action to take if someone wished to make a complaint. Risks to people’s safety in the event of a fire had been identified and managed, for example, fire risk assessments and evacuation plans were in place.
Each person was supported to take appropriate risks to promote as much independence as possible. People who used the service, relatives and visiting professionals were highly complementary about the staff team. They used words such as, “Brilliant” or “Outstanding” to describe them. Langley Park Care Home provides Residential and Dementia care. For more details - staff are happy to answer any of your questions about care. We are a care home in the village of Langley Park, County Durham.
Yes, Langley Park Care Home provides care designed to meet the challenges faced by people living with dementia. Care Sourcer is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
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